Tuesday, September 18, 2007

Foodcourt Culture of Singapore

If you have any experience in the foodcourt culture of Singapore, you may be aware that the foodcourt attendants are quite efficient when they clear the dishes immediately after you've finished eating.

Most of my Korean friends find the cleaner's act of clearing the dishes while customers are still at their table an act of "disrespect" and "being rude", it's like asking them to leave. While I can appreciate the act of clearing dishes as a way to control customer traffic and improve customer turnover, I do somewhat agree with the Koreans that such acts tend to affect the customer's eating experience adversely. I think food court operators should have faith and trust in singaporean customers that they'd take their leave upon finishing their food if they see that the foodcourt is crowded and that someone else is looking for a seat.

Otherwise, at a time when the foodcourt isn't crowded, there's obviously no point in being so anxious to clear the dishes as to spoil the customers' experience.

No comments: